Privacy Policy

This Privacy Policy outlines how Southwest Therapeutics collects, uses, maintains, and discloses information from users ("Users") of the Southwest Therapeutics website ("Site"). This policy applies to the Site and all products and services provided by Southwest Therapeutics LLC.

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register, place an order, fill out a form, subscribe to a newsletter, or engage with other activities, services, features, or resources we offer on the Site. Users may be asked for details such as their name, email address, mailing address, phone number, and payment information (e.g., credit card). Users can visit the Site anonymously. We will only collect personal identification information if Users voluntarily provide it. Users may choose not to supply personal identification information, but doing so may prevent them from participating in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with the Site. This may include browser type, computer type, technical information (e.g., operating system, Internet service provider), and other related data.

Web Browser Cookies

The Site may use "cookies" to enhance the User experience. Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about Users. Users can set their browser to refuse cookies or alert them when cookies are being sent. However, some parts of the Site may not function properly without cookies.

Privacy and Confidentiality
At Southwest Therapeutics, we hold client privacy in the highest regard. All client records are strictly confidential and will not be shared with any third party without the client’s explicit consent and except where authorities legally mandate disclosure. Clients may request access to their records and obtain copies with reasonable notice. We encourage clients to retain copies of any materials provided for their service. Where relevant, we supply clients with handouts, information, or copies of records in alignment with agreed-upon service terms.

We are committed to protecting your personal information. We do not sell, rent, or share personal details with any third party, nor do we use your email for unsolicited messages. Any emails sent by Southwest Therapeutics will relate solely to the provision of agreed services and products.

How We Use Collected Information

Southwest Therapeutics collects and uses personal information for the following purposes:

To Improve Customer Service: Your information helps us to respond more effectively to your requests and support needs.
To Personalize User Experience: We may use aggregated information to understand how our Users, as a group, use the services and resources provided on our Site.
To Improve the Site: We continually strive to enhance our website offerings based on the feedback we receive from you.
To Process Transactions: The information provided during an order will only be used for that transaction. We do not share this information with third parties, except as necessary to fulfill the service.
To Administer Content, Promotions, or Surveys: Information may be used to manage promotional activities or surveys.
To Send Periodic Emails: The email address provided for order processing will be used to send updates related to the order, respond to inquiries, and send related product or service information. If Users opt-in to our mailing list, they will receive company news, updates, and service information. Unsubscribe instructions will be included in each email.

How We Protect Your Information

We adopt data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Sensitive and private data exchanges between the Site and its Users occur over SSL-secured communication channels, and the data is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information. We may share generic aggregated demographic information not linked to personal information with business partners, affiliates, and advertisers. We may use third-party service providers to help operate the Site or manage activities like sending newsletters or surveys. These third parties will only have access to your information to fulfill these purposes and will not use it for any other purpose.

Third-Party Websites

The Site may contain links to websites and services of our partners, suppliers, advertisers, and other third parties. We do not control the content or links on these sites and are not responsible for their privacy practices. Users should review the privacy policies of any website they visit through these links. Browsing and interaction on any other website are subject to that website’s own terms and policies.

Changes to This Privacy Policy

Southwest Therapeutics reserves the right to update this Privacy Policy at any time. When changes are made, we will revise the updated date at the bottom of this page and may notify Users by email. We encourage Users to frequently review this policy to stay informed about how we are protecting the personal information we collect. By continuing to use the Site after any changes, you acknowledge and agree to the updated policy.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site after changes to the policy have been posted will be considered your acceptance of those changes.